Customer
Service and communication
with Customers is of utmost
importance to Solidex.
The Customer liaison staffs
in Solidex make sure a
smooth, efficient and
fast response to our customers’
requests. Getting the
shipment to the harbor
or airport in a timely
manner is very important.
Our Hong Kong office can
provide logistical control
of products leaving China.
Subcomponents that are
shipped to other factories
in China are handled by
our China office.
Solidex logistics staffs
are experts in the movement
of freight and materials.
Solidex continues to
work with their customers
on shipping issues beyond
our control, design
improvements and warranty
issues.
Customer
Service extends past
the day the products
leave our factory. Solidex
continues to work with
their customers on shipping
issues beyond our control,
design improvements
and warranty issues.
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